Highlights and Analysis: ServiceDesk Plus 9.3 from ManageEngine

December 28, 2018 / GuidesFor Team

Acquiring a help desk to address level one concerns of your company may be one of the best decisions you’ll ever make. According to the Global Help desk Automation Market 2018, there is an expected growth due to the rise of consumer use  of IT and the great demand of automation routine process. Help desk is mainly used for addressing customer inquiry and complaints that are related to the company’s service or product and is coursed through either the web or software-based. IT operations can run smoothly with the help desk if the right provider is chosen. Check this article as it briefly discusses the highlights and analysis of a help desk provider, ServiceDesk Plus 9.3 from ManageEngine. Read on and assess if this is what you need for your company. -Marie Soriano

Read the source article at pcmag.com

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