June 20, 2016 / GuidesFor Team
To paraphrase well-known spiritual guru Deepak Chopra: When you make a choice, you change the future. The leader was speaking about the twists and turns we encounter in life, but his principle applies equally to the purchase of an ITOM. The selection of an ITOM that fits your organization can bring about change – and an immensely positive one at that, one that will enhance performance and strengthen the organization. On the other hand, choosing one that is not a right fit can result in equipment breakdown, system inefficiency, mismanaged expectations, confused personnel and, ultimately, a loss in investment. This article is an excellent guideline on how to determine the right ITOM that best aligns with your organization. Just a hint: don’t buy the latest solution just because it’s new, it’s available, and everyone’s raving about it. – Cora Llamas.
There’s many common mistakes when making an RFP for products or services. Here’s tips on avoiding them & getting better results from your ITSM RFP process.